These terms apply to all bookings with SB Catering. By paying a deposit, you agree to them.
1. Booking and deposit
- A 50% deposit is required to reserve your date. We don’t hold a date until the deposit is paid.
- The balance is due 7 days before the event.
- All prices include VAT unless your quote says otherwise.
2. Cancellations by you
Please send all cancellations in writing to info@sbcatering.ie.
| When you cancel | What we refund |
|---|---|
| You’ve only paid the deposit | 25% of your deposit |
| You’ve paid in full, 48 hours or more before the event | 50% of the total |
| Less than 48 hours before the event | No refund |
Example: on a €1,000 booking, the deposit is €500. If you cancel having paid only the deposit, we refund €125. If you’ve paid the full €1,000 and cancel 48 hours or more before the event, we refund €500.
Catering booked for a specific date is exempt from the 14-day cooling-off period under Irish consumer law.
3. Cancellations by us
If we ever have to cancel, you’ll get a full refund of everything you’ve paid.
4. Changes and final numbers
- Please confirm final guest numbers and dietary needs 7 days before the event.
- We’ll do our best to accommodate later increases but can’t promise to. We can’t refund you for a drop in numbers after the final count.
- Changes to the menu or date depend on availability and may change the price.
5. Allergies and dietary needs
Tell us about any allergies when you book. We take care to keep allergens separate, but our kitchen handles all 14 major allergens. That means we can’t guarantee any dish is completely free of traces.
6. Delivery and the venue
- We deliver and set up at the address you give us. We don’t offer collection.
- You’re responsible for safe access, suitable space and, where needed, power and water at the venue.
7. Hired equipment
Crockery, glassware, linen and other hired items stay our property. Any items lost or damaged during the event will be charged at replacement cost.
8. Events outside our control
We can’t be held responsible for delays or cancellations caused by things beyond our control, such as severe weather, road closures or supply failures. If this happens, we’ll work with you to find a new date or refund what we fairly can.
9. Company details
SB Catering Limited
CRO: 756555 · VAT: IE4255901DH
info@sbcatering.ie